Create a second Administrator in ESET Protect

Create a second Administrator in ESET Protect

  1. Log in to ESET PROTECT Hub or ESET Business Account.

  2. Create a new ESET PROTECT user that needs Administrative access.

    Alternatively, you can edit the existing user. Click User management, hover the mouse cursor next to the name of an existing user and click the menu (three vertical dots) icon → Edit.

    Figure 1-1
    Click the image to view larger in new window
  3. In the Access Rights section:

    • In the Company access section, select Write.
    • In the ESET PROTECT access section, select Custom.
    • In the ESET Cloud Office Security access section, select Write.

    Figure 1-2
  4. Click Create to create a new user profile.

  5. Open ESET PROTECT in your web browser and log in.

  6. Click More → Users.

    Figure 1-3
    Click the image to view larger in new window
  7. Click Add New.

    Figure 1-4
    Click the image to view larger in new window
  8. Click Select next to the Account identifier field. In the Please select item window, select the check box next to the user that was created in ESET PROTECT Hub or ESET Business Account and click OK. Click Continue.

    Figure 1-5
    Click the image to view larger in new window
  9. In the Permission Sets section, select the check box next to Administrator permission set in the Unassigned (Available) Permission Sets section. Review the Selected Permission Set details and click Finish.

    Figure 1-6
    Click the image to view larger in new window
  10. Assign a Permission Set to a User.

The new user will now be able to access the Admin Settings in ESET PROTECT.



Prepared By:
Jerome Antiado
ESET Technical Engineer
    • Related Articles

    • Download, install and activate ESET Cyber Security

      Issues Install ESET Cyber Security version 7 Solution Install ESET Cyber Security version 7 Uninstall any previously installed antivirus software on your system. Download version 7 of ESET Cyber Security and double-click the appropriate installer ...
    • Enable, Create, and Edit Web Control Rules - ESET Protect

      Enable and edit Web control Endpoint users: Perform these steps on individual client workstations Open ESET PROTECT On-Prem in your web browser and log in. Click Policies and select the Built-in policy that you want to modify. Select the check box ...
    • ESET Bridge (ESET Proxy) Configuration

      ESET Bridge requirements and supported products: https://help.eset.com/ebe/4/en-US/?requirements_and_supported_products.html Installation on Windows (standalone installer) Install ESET Bridge on a computer running a supported OS. 1.Visit the ESET ...
    • Reset the ESET Protect On-Prem Password

      Click Start → Windows System → Control Panel. Figure 2-1 Click Programs and Features. Figure 2-2 Right-click ESET PROTECT Server and select Change from the context menu. Figure 2-3 Click Next. Figure 2-4 Click Repair. Figure 2-5 Complete all required ...
    • Exclude Files or Folder from Real-time scanning - ESET Protect

      Add a Performance exclusion Open ESET PROTECT On-Prem in your web browser and log in. Click Policies, select your desired policy for client computers and click Edit. Figure 1-1 Click Settings → Detection Engine, expand Exclusions, and then click Edit ...